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maxxcom - booking engine - CRS

TopWEB

TopWeb is the perfect B2B, B2C sale channel which permits to book, review and change each reservation in a few minutes. Through its user friendly interface bookings are completed in only 3 simple steps while including the possibility to purchase various ancillary services such as car rental, hotel, web-check-in, extra luggage etc., so as to optimize the customer’s time and significantly increase the airline’s revenue.
TopWeb booking is composed in three part, Private User, Agency and Airlines Operators:


TopWeb Booking private user

Topweb Private user is the first sale channel for the airlines, direct to the customers. Easy to use, book and change each reservation in every time before the departure. A complete friendly system build around the passengers needs. In only 3 steps and with one transactions all the clients can make a simple booking purchasing a part of the flight other ancillary products and services: car rental, hotel, web check-in, sms notifications, bags and other more.
Topweb for a private user is a permanent point of sale free for all your customers around the world.

TopWeb Booking private user includes:

Private user:
  • Purchasing procedure in only 3 steps
  • Managing integrated ADT, CHD, INF, SSR, PET
  • Managing multi passengers to PNR
  • Displaying real time low fare and fare breakdown
  • Displaying in real time the seats availability per day, per week, per low fare
  • Managing industry standard passenger reservations
  • Managing time limit during booking process
  • Real time result confirmation of the booking made and sending e-mail/sms with the reservation code and the itinerary
  • Booking retrieval by PNR or email and possibility of reprinting and managing the changes
  • Intelligent flight selection in purchasing and modification steps of Calendar shopping reservation
  • Multiple language web localization
  • Intelligent menu for flights request (in selling and in modification steps)
  • Visualization of the fare rules through dynamic pop-ups
  • Detail wrap-up before final purchase confirmation
  • Calendar shopping with the best offers on the same route
  • Localization of all elements of the website
  • Route map
  • Dynamic time table with real time interrogation of the flights actually available on the base data; possibility of downloading and/or printing the time table
  • Carrier’s presentation area (airline, fleet, services, partners, contacts, job opportunities...)
  • Links to commercial partners’ portals
  • Newsletter subscription
  • Multiple FOP: Credit card payments, bank transfers, multi currency supports, book now and pay later systems
  • E-commerce: secure payment system, IP control, log transactions, black list, verified by Visa and 3D secure code certification
  • Invoice on requests and issues
  • Web Check-in during or post booking process (single or multi PNR)
  • Carnet: managing private or business fares
Managing Dynamic package:
  • Sale of ancillary products and services such as hotels, cars, insurances, luggage, etc.
  • Managing change reservations fee or fee based: dates, names, routes, etc.
  • Customer profile - frequent flyer support with on-line registration

TopWeb Agency

TopAgency is the direct sale channel with the travel agent and tour operator.
A full self solutions to manage all the reservation made by professionals of tourism sector.
The system was created to be used for both travel agents and Airline operators through a simple authentication’s system with user id and password.
The functions allowed to Travel agencies&Airline operators depend on the agreements arranged with the carrier.

Main Travel Agencies functions:

  • Purchase procedure in only 3 steps
  • Manage integrated ADT, CHD, INF, SSR, PET
  • Manage multi passengers to PNR
  • Registered users access area (staff, travel agencies, tour operators...)
  • Manage reservation requests for groups
  • Area for the loading of the groups’ and allotments’ data (Excel data loading option: permits to load from an Excel file the names of the passengers of a group)
  • New open jaw booking
  • New booking for unaccompanied minors (UMNR)
  • Special requests (BIKE, sport equipments…)
  • Display real time low fare and fare breakdown
  • Display in real time the seats availability per one day, per week, per low fare
  • Manage industry standard passenger reservations
  • Manage time limit during booking process
  • Real time confirmation of the result of the booking made and e-mail/sms sending with the reservation code and the itinerary
  • Booking retrieval by PNR or email, possibility to reprint and manage the changes
  • Intelligent flight selection in purchasing and modification steps of the reservation
  • Calendar shopping
  • Multiple language web localization
  • Intelligent menu for the flights request (in selling and in modification step)
  • Visualization of the fare rules through dynamic pop-ups
  • Detail wrap-up before final purchase confirmation
  • Calendar shopping with the best offers on the same route
  • Localization of all elements of the website
  • Route map
  • Dynamic time table with real time interrogation of the flights actually available on the data base data; possibility to download and/or print the time table
  • Carrier’s presentation area (airline, fleet, services, partners, contacts, job opportunities...)
  • Links to commercial partners’ portals
  • Newsletter subscription
  • Multiple FOP: Credit card payment, bank transfer, multi currency support, book now and pay later system
  • E-commerce: secure payment system, ip control, log transactions, black list, Verified by Visa and 3D secure code certification
  • Invoice on request and issue
  • Web Check-in during or post booking process (single or multi PNR)
  • Carnet: manage private or business fares
Managing Dynamic package:
  • sales ancillary products and service such us hotel, car, insurance, luggage etc
  • Manage change reservations free or fee based: date - name-route

TopWeb Airline Operators

Topweb Airlines Operator was developed to give a full IT suite to manage and overview all the carrier operations through a simple and friendly interface. The system includes all the features for travel agents and other specific functions for only the airlines operators (statistics, view PNL, load factor, availability, view of each single flight by flight number and flight date. Possibility to open/close flights to sales from the web…

Main Topweb Airline operators:

  • Purchase procedure in only 3 steps
  • Manage integrated ADT, CHD, INF, SSR, PET
  • Manage multi passengers to PNR
  • Registered users access area (staff, travel agencies, tour operators...)
  • Manage reservation requests for groups
  • Area for the loading of the groups’ and allotments’ data (Excel data loading option: permits to load from an Excel file the names of the passengers of a group)
  • Allotment sales list
  • New open jaw booking
  • New booking for unaccompanied minors (UMNR)
  • Special requests (BIKE, sport equipments…)
  • Display real time low fare and fare breakdown
  • Display in real time the seats availability per one day, per week, per low fare
  • Manage industry standard passenger reservations
  • Manage time limit during booking process
  • Real time confirmation of the result of the booking made and e-mail/sms sending with the reservation code and the itinerary
  • Booking retrieval by PNR or email, possibility to reprint and manage the changes
  • Intelligent flight selection in purchasing and modification steps of the reservation
  • Calendar shopping
  • Multiple language web localization
  • Intelligent menu for the flights request (in selling and in modification step)
  • Visualization of the fare rules through dynamic pop-ups
  • Detail wrap-up before final purchase confirmation
  • Calendar shopping with the best offers on the same route
  • Localization of all elements of the website
  • Route map
  • Dynamic time table with real time interrogation of the flights actually available on the data base data; possibility to download and/or print the time table
  • Carrier’s presentation area (airline, fleet, services, partners, contacts, job opportunities...)
  • Links to commercial partners’ portals
  • Newsletter subscription
  • Invoice on request and issue
FOP
  • Multiple FOP: Credit card payment, bank transfer, multi currency support, book now and pay later system
  • E-commerce: secure payment system, ip control, log transactions, black list, Verified by Visa and 3D secure code certification
Web Check-in during or post booking process (single or multi PNR
Carnet: manage private or business fares
Manage Dynamic packaging:
  • sales ancillary products and service such us hotel, car, insurance, luggage etc
Manage change reservations free or fee based:
  • date - name-route…
  • Name change with fee and possible fare adjustmen
  • Splitting of Passengers
  • Cancellations to free the seats
  • Cancellation of not yet recorded tickets (void procedure)
  • Date change; with/without fee and possible fare adjustment (depending on the authorizations given to the user)
  • Route change; with/without fee and possible fare adjustment (depending on the authorizations given to the user)
  • Exceeding baggage
Reports & Statistics
  • E-ticket printing
  • Visualization of accounting ticket
  • Reservations list (either of the user/agency logged in or of all user/agency; depending on the authorizations given to the user)
  • Documents’ list
  • Account statement’s list
  • Commission invoices
  • Access password modification
  • Refund request form
  • Passengers’ list (PNL format)
  • Anagraphic passengers’ list
  • List of other agencies’ bookings
  • List of other agencies’ documents
  • Documents’ list by flight
  • View single flight
  • Availability view of each single flight by flight number and flight date
  • Possibility to open/close flights to sales from the web
  • Other agencies account statements’ list
  • Travel agencies’ sales proceeds
  • Sales by booking date
  • Segments sold by nation
  • Agencies’ anagraphic data exportation
  • Proceeds’ report
  • View single flight
  • Flight, routes and load factor analysis
  • Web sales distribution by week
  • Flights’ performance analysis
  • Detailed booking statistics
  • Autonomous promotions management
  • Possibility to export and to print all present data (statistics, passengers’ lists, account statements...)