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InFlight Fidelity
maxxcom - TopLoyalty

TopLOYALTY

Another way to travel

TopLOYALTY is a kit developed specifically for carriers who point to improve their on line business through fidelity programs aimed to all passengers. This additional module, part of TopwareAir Suite, is perfect to optimize passenger loyalty levels creating the closest relationship possible between the airline and the customer. The suite includes three single programs: Carnet, Discount and Frequent Flyer each of them can be enabled individually or they may be used all together depending on the airlines’ needs. The system is highly customizable thanks to its flexibility and adaptability.
Nowadays it is very important for airlines to offer more services and products to travellers in order to torn a simple travel into a pleasant experience. People will always travel, therefore it is important they do it with your airline: TopLOYALTY makes it possible.

Main Carnet functions

Management of:
  • Customized purchase of a ticket book for business and leisure use
  • Setting and Customization of several ticket book types
  • Online sale and management of all ticket book options
  • Bookings allowed on the entire seat availability
  • Real time recovery of all the passenger data during the reservation process
  • Real time recovery of all bookings made
  • Real time recovery of all bookings still available

The carnet program offers your passengers the absolute certainty to fly without time limits thanks to pre-purchase of a flights package on a route that can be used any time.


Main Discount functions:

Management of:
  • Customized Purchase with Discount code
  • Management of different discount codes for each flight and for a single route
  • Discount code management for:
    • number of codes to be generated
    • expiry date
    • employment period
    • employment flights and flight dates
    • employment routes
  • Recovery of the data concerning the discounts used for each flight/route
  • Fully customizable discounts according to the carrier needs
  • Management of seasonal discount programs (insertion of start off date and time limit)

Main Frequent flyer functions:

Management of:
  • Insertion , modification and cancellation of registered passengers
  • Real time recovery of all passenger data through the access in the passenger reserved area on the carrier’s website
  • Real time recovery of credit card information avoiding to re-enter the data
  • Real time recovery of all the bookings made
  • Real time recovery of all points accrued for each frequent flyer
  • Matching of additional services or products for each reservation made with frequent flyer program
  • (free flights, gadgets, discounts to be used in partner shops etc.)
  • Customizable frequent flyer program